Sales & Service Officer Jobs In Egypt And Career In Mashreq Bank Vacancies In Cairo 2013
Employer Mashreq Bank
Job Title Sales & Service Officer
Country Egypt
Job Category Banking
Job Type Full Time
Description — To provide Mashreq customers financial services which exceed the customers expectations by delivering an Unbiased, competent, timely and problem free service. — Be imaginative and creative in the delivery of Customer service — Improve on service levels at the branches. Take ownership of Customer complaint resolution — Be a team player and contribute to achievement of goals based on the key performance indicators, in branch. Also to support and coach new staff to make easier their assimilation in the MB family — Provide constructive and constant feedback on improvement of: products, services, processes which may either reduce cycle time or costs or enhance customer satisfaction. — Adhere to branch process and report deviations to Branch Manager, which should finally lead to an acceptable Branch Audit rating. — Attend daily sales meetings with branch manager and commit to sales target. — Contact customers on daily basis, using telephone scripts, to set appointments with customers — Conduct outside sales calls to potential business/customers
Qualifications • Problem solving skills • Communication skills • Interpersonal skills • Ability to work under pressure • Computer literacy • The job holder should be holding university graduates. They should have 3-5 years of banking experience
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Info. Mohamedgg@mashreq.com
Employer Mashreq Bank
Job Title Sales & Service Officer
Country Egypt
Job Category Banking
Job Type Full Time
Description — To provide Mashreq customers financial services which exceed the customers expectations by delivering an Unbiased, competent, timely and problem free service. — Be imaginative and creative in the delivery of Customer service — Improve on service levels at the branches. Take ownership of Customer complaint resolution — Be a team player and contribute to achievement of goals based on the key performance indicators, in branch. Also to support and coach new staff to make easier their assimilation in the MB family — Provide constructive and constant feedback on improvement of: products, services, processes which may either reduce cycle time or costs or enhance customer satisfaction. — Adhere to branch process and report deviations to Branch Manager, which should finally lead to an acceptable Branch Audit rating. — Attend daily sales meetings with branch manager and commit to sales target. — Contact customers on daily basis, using telephone scripts, to set appointments with customers — Conduct outside sales calls to potential business/customers
Qualifications • Problem solving skills • Communication skills • Interpersonal skills • Ability to work under pressure • Computer literacy • The job holder should be holding university graduates. They should have 3-5 years of banking experience
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Info. Mohamedgg@mashreq.com
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