Customer Relations Supervisors Jobs In Egypt And Career In Egyptian Life Takaful Company Vacancies In Cairo 2014
Employer Egyptian Life Takaful Company
Job Title Customer Relations Supervisors
Country Egypt
Job Category Computer Education, Customer Service, Operations
Job Type Full Time
Description Handling complains either written complains or phone call or from walk in customers — Responsible of retaining customers by different methods, either communicating over the phone or one to one meetings with customers — Handling cancellation cases by phone or after receiving the cancellation sheet from the Billing and Collection department — Sending apology letters and clarification letters upon customers request and arrears letters to notify customers of payment due dates — Documentation of all cancellation reasons, action taken and any additional information — Modification of policy details upon customers requests — Call centre responsibilities which includes receiving inquiry calls from our hotline — Managing reporting system to oversee the activity analysis of the department
Qualifications 3-4 years of Experience in the same field • Bachelor Degree • Excellent written and spoken English • Dual keyboard skills • Excellent knowledge of Microsoft Office especially Microsoft Excel • Good communication skills • Ability to work under pressure
Gender Male
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Info. If interested please send your CV to : jobs@giglt.com.eg, with the subjectline : CRS
Employer Egyptian Life Takaful Company
Job Title Customer Relations Supervisors
Country Egypt
Job Category Computer Education, Customer Service, Operations
Job Type Full Time
Description Handling complains either written complains or phone call or from walk in customers — Responsible of retaining customers by different methods, either communicating over the phone or one to one meetings with customers — Handling cancellation cases by phone or after receiving the cancellation sheet from the Billing and Collection department — Sending apology letters and clarification letters upon customers request and arrears letters to notify customers of payment due dates — Documentation of all cancellation reasons, action taken and any additional information — Modification of policy details upon customers requests — Call centre responsibilities which includes receiving inquiry calls from our hotline — Managing reporting system to oversee the activity analysis of the department
Qualifications 3-4 years of Experience in the same field • Bachelor Degree • Excellent written and spoken English • Dual keyboard skills • Excellent knowledge of Microsoft Office especially Microsoft Excel • Good communication skills • Ability to work under pressure
Gender Male
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Info. If interested please send your CV to : jobs@giglt.com.eg, with the subjectline : CRS
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