Collection Supervisor Jobs In Egypt And Career In ACE Life Insurance Co. Egypt S.A.E Vacancies In Cairo 2014
Employer ACE Life Insurance Co. Egypt S.A.E
Job Title Collection Supervisor
Vacancy Deadline(mm/dd/yy) 1/31/2015
Languages English, Good
Country Egypt
City Cairo
Job Category Customer Service, Accounting
Job Type Full Time
Job Level Senior
Description Working on the monthly due list to achieve the targeted budget for the month and consequently the year Contacting clients on a daily basis and set collection appointments to ensure maximum collection of premiums due. Responsible for Collection team overall performance and for motivating team to exceed department goals and objectives. Tracks and reports the collection team daily performance and productivity. Monitors the teams calls to ensure quality, accuracy, and conformity to company rules and standards in communication with clients. Monitors the teams productivity to achieve production and set budget Coaches and develops staff to improve quality, performance and productivity Develops and implements goals and action plans as needed Provides coaching and feedback on employee performance that ensures consistency and a high level of customer service Supervising collectors daily activities and monitor their interaction with clients and ensure that appointments taken are collected by the bill collectors in a proper and efficient manner. Provide daily collections reports as well as performance reports per each member. Interacting with field force to handle clients who refuse to renew their policies and those that collection team failed to reach. Handling clients inquiries whenever needed and reporting any problems that may arise
Qualifications Effective communication skills
Gender Male
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email acelifeegypt.vacancy@acegroup.com
Collection Supervisor Jobs In Egypt And Career In ACE Life Insurance Co. Egypt S.A.E Vacancies In Cairo 2014
Employer ACE Life Insurance Co. Egypt S.A.E
Job Title Collection Supervisor
Vacancy Deadline(mm/dd/yy) 1/31/2015
Languages English, Good
Country Egypt
City Cairo
Job Category Customer Service, Accounting
Job Type Full Time
Job Level Senior
Description Working on the monthly due list to achieve the targeted budget for the month and consequently the year Contacting clients on a daily basis and set collection appointments to ensure maximum collection of premiums due. Responsible for Collection team overall performance and for motivating team to exceed department goals and objectives. Tracks and reports the collection team daily performance and productivity. Monitors the teams calls to ensure quality, accuracy, and conformity to company rules and standards in communication with clients. Monitors the teams productivity to achieve production and set budget Coaches and develops staff to improve quality, performance and productivity Develops and implements goals and action plans as needed Provides coaching and feedback on employee performance that ensures consistency and a high level of customer service Supervising collectors daily activities and monitor their interaction with clients and ensure that appointments taken are collected by the bill collectors in a proper and efficient manner. Provide daily collections reports as well as performance reports per each member. Interacting with field force to handle clients who refuse to renew their policies and those that collection team failed to reach. Handling clients inquiries whenever needed and reporting any problems that may arise
Qualifications Effective communication skills
Gender Male
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email acelifeegypt.vacancy@acegroup.com
Collection Supervisor Jobs In Egypt And Career In ACE Life Insurance Co. Egypt S.A.E Vacancies In Cairo 2014
