Customer Service Manager Jobs In Egypt And Career In AL Arabia Real Estate Development Co. - ARCO Vacancies In Cairo 2015
Employer AL Arabia Real Estate Development Co. - ARCO
Job Title Customer Service Manager
Vacancy Deadline(mm/dd/yy) 1/15/2015
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Real Estate
Job Type Full Time
Job Level Managerial
Description —Investigate customers problems and find solutions. —Communicate with customers via phone, email, or letter. —Handle major incidents that cannot be resolved by agents. —Resolve complaints and order issues. —Ask customers to provide feedback on agents and customer service experience. —Keep abreast of new company products and services. —Issue refunds to customers. —Oversee product exchanges and returns. —Analyze data and statistics. —Compile and print reports on overall customer satisfaction. —Isolate and identify areas of improvement. —Work with management on customer service initiatives. —Utilize social media to respond to customer complaints and praise.
Qualifications experience : 8:12 years in reputable real estate companies CRM Certified is a merit
Gender Any
Car owner Any
Experience 10-15 Years.
Salary (L.E.) Negotiable
Job Contact Email HR@citystarsconstruction.com
Customer Service Manager Jobs In Egypt And Career In AL Arabia Real Estate Development Co. - ARCO Vacancies In Cairo 2015
Employer AL Arabia Real Estate Development Co. - ARCO
Job Title Customer Service Manager
Vacancy Deadline(mm/dd/yy) 1/15/2015
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Real Estate
Job Type Full Time
Job Level Managerial
Description —Investigate customers problems and find solutions. —Communicate with customers via phone, email, or letter. —Handle major incidents that cannot be resolved by agents. —Resolve complaints and order issues. —Ask customers to provide feedback on agents and customer service experience. —Keep abreast of new company products and services. —Issue refunds to customers. —Oversee product exchanges and returns. —Analyze data and statistics. —Compile and print reports on overall customer satisfaction. —Isolate and identify areas of improvement. —Work with management on customer service initiatives. —Utilize social media to respond to customer complaints and praise.
Qualifications experience : 8:12 years in reputable real estate companies CRM Certified is a merit
Gender Any
Car owner Any
Experience 10-15 Years.
Salary (L.E.) Negotiable
Job Contact Email HR@citystarsconstruction.com
Customer Service Manager Jobs In Egypt And Career In AL Arabia Real Estate Development Co. - ARCO Vacancies In Cairo 2015
