Customer Service Representative Jobs In Egypt And Career In Vertilinx Vacancies In Cairo 2015
Employer Vertilinx
Job Title Customer Service Representative
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
Description -Receiving inbound calls, and properly answering customers or potential merchants inquiries -Recording and directing prospects information to sales team for scheduling visits -Providing the sales team with prospects through online & offline search -Conducting welcome calls to new merchants ensuring satisfaction -Maintaining ongoing relationships with existing clients (contacting them for training sessions schedules, any services updates, contracts renewals, etc) -Investigating any complains and/or technical problems reported by the sales team and providing proper solutions and prompt feedback to customers -Conducting regular customer satisfaction surveys as per management requirements -Providing management with all information related to potential leads, suppliers, and/or competitors through different search types -Organizing regular training courses to merchants -Periodically participating in seminars, training sessions, and trade show demonstrations as required -Preparing & submitting daily and monthly reports as per management requirements -Assisting in filing and other administrative activities as required.
Qualifications -Bachelor degree is a must -Excellent command of spoken & written both Arabic and English -Excellent computer skills -Professional looking -High quality customer service & communication skills -High level of integrity and work ethics -Well organized, responsible, energetic, self motivated, and eager to learn -Capable of handling multi-tasks, working under pressure, performing detail oriented functions and meeting deadlines -Minimum one year experience in same position
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 – 4000
Comments Working hours: 9 am to 5:30 6pm – Overtime and weekend work as and when required Days off: Friday & Saturday Location: Dokki
Job Contact Email For interested candidates, please send updated resume to jobs@vertilinx.com and s.osman@Vertilinx.com
Customer Service Representative Jobs In Egypt And Career In Vertilinx Vacancies In Cairo 2015
Employer Vertilinx
Job Title Customer Service Representative
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
Description -Receiving inbound calls, and properly answering customers or potential merchants inquiries -Recording and directing prospects information to sales team for scheduling visits -Providing the sales team with prospects through online & offline search -Conducting welcome calls to new merchants ensuring satisfaction -Maintaining ongoing relationships with existing clients (contacting them for training sessions schedules, any services updates, contracts renewals, etc) -Investigating any complains and/or technical problems reported by the sales team and providing proper solutions and prompt feedback to customers -Conducting regular customer satisfaction surveys as per management requirements -Providing management with all information related to potential leads, suppliers, and/or competitors through different search types -Organizing regular training courses to merchants -Periodically participating in seminars, training sessions, and trade show demonstrations as required -Preparing & submitting daily and monthly reports as per management requirements -Assisting in filing and other administrative activities as required.
Qualifications -Bachelor degree is a must -Excellent command of spoken & written both Arabic and English -Excellent computer skills -Professional looking -High quality customer service & communication skills -High level of integrity and work ethics -Well organized, responsible, energetic, self motivated, and eager to learn -Capable of handling multi-tasks, working under pressure, performing detail oriented functions and meeting deadlines -Minimum one year experience in same position
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 – 4000
Comments Working hours: 9 am to 5:30 6pm – Overtime and weekend work as and when required Days off: Friday & Saturday Location: Dokki
Job Contact Email For interested candidates, please send updated resume to jobs@vertilinx.com and s.osman@Vertilinx.com
Customer Service Representative Jobs In Egypt And Career In Vertilinx Vacancies In Cairo 2015
