Chemical Customer Service Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Chemical Customer Service Representative
Vacancy Deadline(mm/dd/yy) 2/28/2015
Languages • Excellent command of English. (Written and spoken).
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Chemistry, Customer Service
Job Type Full Time
Job Level Senior
Description — Customer service Rep.-manage customer service for chemical, performance chemicals, fertilizer &all related SBUs in the company. — Accountable and responsible for the execution and monitoring of all direct sales and replenishment orders which come to Egypt, Sudan, Ethiopia & Libya From KSA and communicating with supply chain department for allocations, full orders to cash (OTC) process, support supply chain team in closing monthly, quarterly and annual outstanding related to shipping in order to ensure timely receipt of outstanding, thus securing delivery reliability, payments, customer satisfaction and EHS compliance. — Responsible for determine changes for service requested, collect deposit or payments or arrange for billing, contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments .the scope of the work is execution and monitoring within chemicals, performance chemicals, fertilizer & all related SBUs with the objective of ensuring optimal operation and improving on time delivery and minimizing logistics costs. — Responsible the accuracy the order management and order fulfillment to achieve customer satisfaction and to reduce costs by first ”time ”right orders. — Support the sales and account Managers in planning and reporting , monitor on time payments ,on time shipments ,monitor credit issues, handling quality notifications ,ensure correct master data quality. — Responsible for processing new orders, selecting service provider within the agreed allocation, nominating transporters, monitor shipments, investigate reasons of delay ,managing claims (e.g. Claims related to detonations ,demurrage and damages),processing customers complaints processing payments, maintaining relationships with customers and shipping lines and supporting his manager as required. —
Qualifications • University degree (training, or certification required).
Gender Any
Car owner yes
Education major chemistry
Experience 3 - 5 Years.
Other Skills • Good Knowledge of English and computer skills. • Excellent Arabic and English typing skills. • Good listening, presentation and negotiation skills. • Good problem solving skills. • Good time management and organizing skills. • Very good communication and interpersonal relationship skills.
Compensations Key Functional, leadership, or business competencies required
Salary (L.E.) Negotiable
Job Contact Email hrsa1210@gmail.com
Chemical Customer Service Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Chemical Customer Service Representative
Vacancy Deadline(mm/dd/yy) 2/28/2015
Languages • Excellent command of English. (Written and spoken).
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Chemistry, Customer Service
Job Type Full Time
Job Level Senior
Description — Customer service Rep.-manage customer service for chemical, performance chemicals, fertilizer &all related SBUs in the company. — Accountable and responsible for the execution and monitoring of all direct sales and replenishment orders which come to Egypt, Sudan, Ethiopia & Libya From KSA and communicating with supply chain department for allocations, full orders to cash (OTC) process, support supply chain team in closing monthly, quarterly and annual outstanding related to shipping in order to ensure timely receipt of outstanding, thus securing delivery reliability, payments, customer satisfaction and EHS compliance. — Responsible for determine changes for service requested, collect deposit or payments or arrange for billing, contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments .the scope of the work is execution and monitoring within chemicals, performance chemicals, fertilizer & all related SBUs with the objective of ensuring optimal operation and improving on time delivery and minimizing logistics costs. — Responsible the accuracy the order management and order fulfillment to achieve customer satisfaction and to reduce costs by first ”time ”right orders. — Support the sales and account Managers in planning and reporting , monitor on time payments ,on time shipments ,monitor credit issues, handling quality notifications ,ensure correct master data quality. — Responsible for processing new orders, selecting service provider within the agreed allocation, nominating transporters, monitor shipments, investigate reasons of delay ,managing claims (e.g. Claims related to detonations ,demurrage and damages),processing customers complaints processing payments, maintaining relationships with customers and shipping lines and supporting his manager as required. —
Qualifications • University degree (training, or certification required).
Gender Any
Car owner yes
Education major chemistry
Experience 3 - 5 Years.
Other Skills • Good Knowledge of English and computer skills. • Excellent Arabic and English typing skills. • Good listening, presentation and negotiation skills. • Good problem solving skills. • Good time management and organizing skills. • Very good communication and interpersonal relationship skills.
Compensations Key Functional, leadership, or business competencies required
Salary (L.E.) Negotiable
Job Contact Email hrsa1210@gmail.com
Chemical Customer Service Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
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