وظائف خدمة عملاء بلينك دوت نت Customer Service For LINKdotNET 2015

 وظائف خدمة عملاء بلينك دوت نت 

Customer Service For LINKdotNET 2015

Customer Service Jobs In Egypt And Career In LINKdotNET Vacancies In Cairo 2015
Employer    LINKdotNET
Job Title     Customer Service
Vacancy Deadline(mm/dd/yy)    2/28/2015
 Languages     English, Good
Country     Egypt
City     Cairo
Job Category    Customer Service
Job Type    Temporary
Job Level     Junior
Description      Revise problems that are received from other teams and try to solve them  Handle mails from other teams with new updates so we can update our customers  Contact customers and define the problem clearly in order to solve it in short time  Improve, improve the performance of our resellers with LDN Depts. , which will ensure a high level of performance to facilitate the work flow for resellers  Inform our resellers with new offers, promotions and/or new announcements, to make sure that they are all aware of our campaigns.  Motivate our low category resellers to achieve better performance in sales and handling customers by attending meetings & making weekly calls with them.  Plan, plan for new reports we could generate from our system which could help us raise our resellers performance  Organize weekly meetings with some of our resellers to re-train them for any new WF our new system applications.  Provide our resellers with any material that could facilitate our work flow.  Handle emails received on the retention team Alias whether to approve or reject a cancellation request or to solve any complain in order to reduce the number of cancellation requests  Handle any additional tasks assigned by the direct manager  Update tasks on tracer to be able to follow on this task and other members on team know what action I take on this case.  Responsible for Switching from TE Data to LDN & vice versa  Responsible for verifying ADSL contracts from MOBINIL shops before adding them to the system
Qualifications     Bachelor degree  Minimum 1 year experience in a Sales and/or a Customer Service position  Time management  Effective Negotiation Skills  Customer Focus  Stress Management skills 
Gender    Any
Car owner     Any
Experience    1 - 2 Years.
Salary (L.E.)    Less Than 2000
Job Contact Email    recruitmentldn@mail.link.net

وظائف خدمة عملاء بلينك دوت نت 
Customer Service For LINKdotNET 2015
Customer Service Jobs In Egypt And Career In LINKdotNET Vacancies In Cairo 2015