Reception Engineer (Service Advisor) For Bavarian Auto Group 2016

Reception Engineer (Service Advisor)Jobs In Egypt And Career In Bavarian Auto Group Vacancies In Cairo 2016
Employer Bavarian Auto Group
Job Title Reception Engineer (Service Advisor)

Vacancy Deadline(mm/dd/yy) 11/12/2016
Languages - Fluency in English Language
 Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Engineering, Maintenance / Repair, Mechanical Engineer
Job Type Full Time
Job Level Junior
Description - Making appointments, processing repair orders, quotes and invoices. - Providing customer support via the phone and face to face at the dealership - Qualifying customer problems and logging them for technicians to review - Ordering additional stock as required so approved repairs can occur without delay - Ensuring customer approval for all remedial work to be carried out - Promoting our range of vehicle parts and accessories - Internal coordination of service work to adhere to commitments made to customers - Estimating costs and time for work to be carries out, and maintaining customer contact to ensure smooth delivery of vehicle - Accurately tracking hours available and hours sold in appointment diary.

Qualifications - Positive attitude - High level of social competencies, reassuring and friendly manners - Consulting, communication and sales competencies - High level of quality awareness - Ability to initiate contact, teamwork and to motivate - Customer-oriented thinking and actions - 2-5 years of experience in an automotive company - Driving license in an appropriate class - Good PC/IT competencies - Knowledge of complaint handling and the manufacturers guidelines
Gender Any
Car owner Any
Education major Engineering
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments Please write Am-Service Advisor in the email subject

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