Customer Service Agent Jobs In Egypt And Career In TEZ TOUR Egypt Vacancies In Cairo 2016
Employer TEZ TOUR Egypt
Job Title Customer Service Agent
Vacancy Deadline(mm/dd/yy) 12/20/2016
Languages Excellent command of English
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Giza
Job Category Call Center
Job Type Full Time
Job Level Junior
Description Communicating & Deal directly with clients by phone, e-mail and face to face. Obtain and evaluate all relevant information to handle product and service inquiries. Provide customers with product and service information. Route calls to appropriate resource. Greet customers warmly and ascertain any problem they may have. Work with customer service manager to ensure proper customer service is being delivered. Determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment Following up to ensure resolution Coordinate with other departments to Solve Customers Complaints. Handling customers complaints & Following up with the customers. Keeping computer records and files up to date.
Qualifications BSc. Degree. 1-3 years of experience in same field. Hard worker. Excellent communication skills. Excellent Computer Skills. Friendly respectful and trust worthy. The ability to solve problems.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email jobs@cairo.tez-tour.com
Employer TEZ TOUR Egypt
Job Title Customer Service Agent
Vacancy Deadline(mm/dd/yy) 12/20/2016
Languages Excellent command of English
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Giza
Job Category Call Center
Job Type Full Time
Job Level Junior
Description Communicating & Deal directly with clients by phone, e-mail and face to face. Obtain and evaluate all relevant information to handle product and service inquiries. Provide customers with product and service information. Route calls to appropriate resource. Greet customers warmly and ascertain any problem they may have. Work with customer service manager to ensure proper customer service is being delivered. Determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment Following up to ensure resolution Coordinate with other departments to Solve Customers Complaints. Handling customers complaints & Following up with the customers. Keeping computer records and files up to date.
Qualifications BSc. Degree. 1-3 years of experience in same field. Hard worker. Excellent communication skills. Excellent Computer Skills. Friendly respectful and trust worthy. The ability to solve problems.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email jobs@cairo.tez-tour.com
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