Technical Support Engineer For Zewail City of Science and Technology 2016

Technical Support Engineer Jobs In Egypt And Career InZewail City of Science and Technology Vacancies In Giza 2016

Employer     Zewail City of Science and Technology
Job Title     Technical Support Engineer
Vacancy Deadline(mm/dd/yy)    12/31/2016
 Languages     English, Excellent
Arabic, Excellent
Country     Egypt 
City     Giza
Job Category    Engineering
Job Type    Full Time
Job Level     Junior
Description      - Provide end-users with technical assistance in person or via different means such as phone, email and other electronic medium. - Research, diagnose, troubleshoot and identify solutions to resolve issues related to application use, design and configuration. - Verify and customize end user requests. - Assist with implementation testing and projects. - Assist with projects to roll-out enhanced or new functionality - Assist with new installations Network, Systems and Applications and software deployment - Assist with Network & Systems Monitoring. - Diagnose, troubleshoot, repair and maintain equipment and software. - Document customer complaints and escalate unresolved issues. - Assist with documentation of network and systems infrastructure. - Generate technical guides and user manuals. - Reporting tasks and utilization time

Qualifications    - Good Knowledge of Operating Systems (Windows 2003, 2008, 2012, and Win XP, Win7 &Win8) - Knowledge of Linux or Unix is a plus. - Experience with infrastructure services (Active Directory, Mail, DNS, DHCP & SQL) is a plus. - Knowledge of Virtual Machines & Cloud computing knowledge is a plus. - Experience of Network protocols. - MS Office, Computer HW & SW Background.
Gender    Any
Car owner     Any
Education major     Communication & Electronics
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Job Contact Email     Please send your updated CV on

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