Technical Support Jobs In Egypt And Career In Sun Chemical Vacancies In Cairo 2017
Employer Sun Chemical
Job Title Technical Support
Vacancy Deadline(mm/dd/yy) 1/24/2017
Languages English - Arabic
Languages English, Very Good
Arabic, Excellent
Country Egypt
City Port Said
Job Category Chemistry, Chemical Engineering
Job Type Full Time
Job Level Senior
Description We are looking for a bright Technical supporter (chemical engineer/ chemist) to provide enterprise level technical support to our customers via phone, web, email, chat and other support channels as required. - Take ownership of customer issues reported and see problems through to resolution - Research, diagnose, troubleshoot and identify solutions to resolve customer issues - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Provide prompt and accurate feedback to customers - Ensure proper recording and closure of all issues - Research for a new resources or raw materials. - Prepare accurate and timely reports
Qualifications - Have the skills of the Cost reduction. - Know how to develop the formula. - Document knowledge in the form of knowledge base tech notes and articles. - Communication skills. - Must have background in paints or inks
Gender Any
Car owner Any
Education major chemistry
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email mai.elmoghraby@sunchemical.com
Employer Sun Chemical
Job Title Technical Support
Vacancy Deadline(mm/dd/yy) 1/24/2017
Languages English - Arabic
Languages English, Very Good
Arabic, Excellent
Country Egypt
City Port Said
Job Category Chemistry, Chemical Engineering
Job Type Full Time
Job Level Senior
Description We are looking for a bright Technical supporter (chemical engineer/ chemist) to provide enterprise level technical support to our customers via phone, web, email, chat and other support channels as required. - Take ownership of customer issues reported and see problems through to resolution - Research, diagnose, troubleshoot and identify solutions to resolve customer issues - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Provide prompt and accurate feedback to customers - Ensure proper recording and closure of all issues - Research for a new resources or raw materials. - Prepare accurate and timely reports
Qualifications - Have the skills of the Cost reduction. - Know how to develop the formula. - Document knowledge in the form of knowledge base tech notes and articles. - Communication skills. - Must have background in paints or inks
Gender Any
Car owner Any
Education major chemistry
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email mai.elmoghraby@sunchemical.com
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