Specialist, Financial Aid For The American University in Cairo - AUC

Employer The American University in Cairo - AUC
Job Title Specialist, Financial Aid
Vacancy Deadline(mm/dd/yy) 11/22/2017
 Languages Arabic, Excellent
English, Excellent
Country Egypt 
City Cairo
Job Category Accounting, Administration, Customer Service
Job Type Full Time
Job Level Junior
Description A) Financial Aid:

 - Reviews the student financial aid applications. (daily)

 - Provides technical, administrative and general information to students, parents and other clients regarding financial aid program information. (daily)

 - Communicates with students/ parents to request additional information and /or documents for incomplete information as well as interviewing applicants to verify discrepancy of the submitted financial aid applications. (daily)

 - Responds to inquiries and provides customer service support over the phone. ( daily)

 - Assists in interviewing parents/students.

 - Prepares financial aid award letters and sends the relevant excel sheets to the office of Student Services Online to be processed online. (2000 letters)

 - Prepares portal announcements to update the students with the financial aid deadlines as well as outlining any changes in the financial aid policies and procedures (every semester)

 Other duties:

 - Edits and handles office website updates with the Office of Communications. (as needed)

 - Handles the official e-mail correspondence of the office. (daily)

 - Handles the requests from the non-Egyptian students to pay the Egyptian tuition rate. Checks the submission of the required documents. Prepares and distributes memos of approved requests to the concerned offices. (every semester)

 - Retrieves for external auditors the required files. (once every academic year)

 - Represents the Financial Aid team during orientation and outreach events. (every semester)

 - Maintains and updates a special filing system for all financial aid applications and requests. Adds documents and information to the students files (daily).

 - Sets up appointments for students/ parents to meet the Director.
 - Completes other duties as assigned.

Qualifications Requirements: Minimum education requirement: University degree (from AUC would be an asset) Experience: minimum three years of experience in a related field. Skills: o Attention to detail o Team player o High level of Accuracy o High level of confidentiality and integrity o Strong communication and interpersonal skills o Ability to work under pressure o Very good command of English and Arabic Language both written and spoken o Strong analytical skills o Professional level of Microsoft applications (excel, word and powerpoint) o Banner
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email hr2@aucegypt.edu 

Google+ Badge

Popular Posts