Technical Support For Crystal Mind

Employer Crystal Mind
Job Title Technical Support
Vacancy Deadline(mm/dd/yy) 11/17/2017
 Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Computer Engineering
Job Type Full Time
Job Level Junior
Description Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
 Improves client references by writing and maintaining documentation.
 Participates in development of client training programs by identifying learning issues; recommending instructional language.
 Accommodates client disabilities by recommending devices and techniques.
 Avoids legal challenges by monitoring compliance with service agreements.
 Improves system performance by identifying problems; recommending changes.
 Updates job knowledge by participating in educational opportunities; maintaining personal networks.
 Accomplishes information systems and organization mission by completing related results as needed.

Qualifications Problem Solving, LAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, UNIX System Administration
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@crystal-mind.com