Customer Service Representative For International Language Institute (ILI)

Employer International Language Institute (ILI)
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 3/31/2018
Languages English : Very Good
 Languages Arabic, Excellent
English, Very Good
Country Egypt
City Giza
Job Category Customer Service, Administration
Job Type Full Time
Job Level Junior
Description a. Handle students registrations( Arabic and English courses)
 b. Providing product information( Arabic and English courses)
 c. Providing students support.
 d. Carrying out general office work and admin tasks.
 e. Promoting social activities.
 f. Supporting other members of staff.

Qualifications 1.Years of experience: 2-3 years in the field of customer service. 2.Good knowledge of MS office (Excel, Word, PowerPoint, etc….). 3.Ability to write business emails. 4.Effective listening skills. 5.Multi-tasking and problem solving capabilities. 6.Strong Interpersonal skills and being able to creating positive interactions with customers. 7.Previous experience with CRM systems (Customer relationship management system). 8.Flexibility to stay after working hours upon business need. 9. Ability to work under pressure.
Gender Female
Car owner Any
Experience 1 - 2 Years.
Compensations Medical insurance
Salary (L.E.) Negotiable
Comments Dress code: Semi-Formal

Job Contact Email : ihcairojobs@ihcairo.com