IT Help Desk Specialist For Egyptian German Automotive Co

Urgently required for Egyptian German Automotive Co. (EGA) "IT Help Desk specialist" • Role: - Follow-up and solving open tickets and achieve agreed SLA through ticketing system. - Responsible for Client assets management, spare parts stock control and documentation updates. - Installation of IT network racks, IT rack components. - Experience of computer software and hardware troubleshooting (PCs, Laptops, printers, Mobiles, Tablets, Scanners and photo copiers). - Install and configure Microsoft products (Windows XP, 7, 8, 10 / Office 2010, 2013) and Non Microsoft Products. - Maintenance of surveillance systems / attendance equipment. • Qualifications: - Bachelor Degree is must. - Experience 2 - 4 years of experience - A+ - N+ is an asset - MCSA is an asset. • Skills: - Problem Solver is a MUST. - Very good English language, - Excellent Communication skills - Self-Initiative. - Self- Organizer - Willing to learn • Working Conditions: - Location 6th of October City. 5 Working Days and 2 off.
If you are interested send your updated CV to hr@egasae.com and mention "IT Help Desk specialist" in subject.

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