Receptionist
Jobs In Egypt And Career In Vacancies In Cairo 2013
Job Title Receptionist
Languages English
Country Egypt
Job Category Receptionist
Job Type Full Time
Description responsibilities deliver excellent customer service, at all times Assist in keeping the hotel reception area clean and tidy, at all times Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail Administer all reservations, cancellations and no-shows, in line with company policy Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety Conduct regular security checks throughout the day and report any security issues to line manager Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment Provide reports, as required, for housekeepers and management Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services Maintain personal knowledge by completing in-house training and workbooks Always adhere to all company policies and procedures and licensing laws Be involved and contribute at team meetings Carry out instructions given by the management team and head office
Qualifications Highly skilled in greeting visitors and directing them to the right person or section • In-depth knowledge of managing the guests book and issuing security passes • Hands-on experience in giving information and answer questions • Proven record of answering calls and taking messages • Demonstrated ability to deal with phone and email enquiries • .Able to keep an organized reception area • Comprehensive knowledge of organizing reading material in the waiting area
Gender Female
Education major English
Experience 3 - 5 Years.
Other Skills Powerpoint
Salary (L.E.) Negotiable
Comments c.v 6with 6photo
Job Contact Info. amany.hr@abraj-misr.com
Job Title Receptionist
Languages English
Country Egypt
Job Category Receptionist
Job Type Full Time
Description responsibilities deliver excellent customer service, at all times Assist in keeping the hotel reception area clean and tidy, at all times Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail Administer all reservations, cancellations and no-shows, in line with company policy Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety Conduct regular security checks throughout the day and report any security issues to line manager Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment Provide reports, as required, for housekeepers and management Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services Maintain personal knowledge by completing in-house training and workbooks Always adhere to all company policies and procedures and licensing laws Be involved and contribute at team meetings Carry out instructions given by the management team and head office
Qualifications Highly skilled in greeting visitors and directing them to the right person or section • In-depth knowledge of managing the guests book and issuing security passes • Hands-on experience in giving information and answer questions • Proven record of answering calls and taking messages • Demonstrated ability to deal with phone and email enquiries • .Able to keep an organized reception area • Comprehensive knowledge of organizing reading material in the waiting area
Gender Female
Education major English
Experience 3 - 5 Years.
Other Skills Powerpoint
Salary (L.E.) Negotiable
Comments c.v 6with 6photo
Job Contact Info. amany.hr@abraj-misr.com
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