Social Media / Customer Services Assistant – (Facebook) Jobs In Egypt And Career In British Council Vacancies In Cairo 2014
Employer British Council
Job Title Social Media / Customer Services Assistant – (Facebook)
Languages •Fluent level of spoken and written English •Advanced level of spoken and written Arabic •Good translation skills from Arabic into English and vice versa
Country Egypt
Job Category Customer Service
Job Type Full Time
Description Job holder will implement British Council Customers Services and Social Media Strategy, developing brand awareness, generating inbound traffic and encouraging product adoption. Job holder will ensure all enquiries received via social media, specifically Facebook are dealt with in a friendly and professional manner. This includes Teaching Centre, Exams and UK education/information enquiries, programmes, as well as corporate enquiries. All enquiries are responded to according to Customer Service Excellence standards and meet Teaching and Examinations Quality Standards (TQS & EQS).
Qualifications 2-3 years of digital professional experience in dealing with customers. University degree or equivalent
Gender Any
Experience 1 - 2 Years.
Other Skills •Using Microsoft Outlook & Word •Using Microsoft Excel •Using Internet Explorer/Google Chrome •using Social media/Facebook •Marketing & Customer Services Skills •Communication Skills •Basic negotiation skills
Salary (L.E.) 2600 - 4500
Comments Kindly note that the application form is mandatory for applying which is available on the below link: http://www.britishcouncil.org.eg/en/about/jobs/social-media-customer-services-assistant All applications should be sent to: Events.Officer@Britishcouncil.org.eg Deadline for receiving applications:22 February 2014 at 5:00 pm
Employer British Council
Job Title Social Media / Customer Services Assistant – (Facebook)
Languages •Fluent level of spoken and written English •Advanced level of spoken and written Arabic •Good translation skills from Arabic into English and vice versa
Country Egypt
Job Category Customer Service
Job Type Full Time
Description Job holder will implement British Council Customers Services and Social Media Strategy, developing brand awareness, generating inbound traffic and encouraging product adoption. Job holder will ensure all enquiries received via social media, specifically Facebook are dealt with in a friendly and professional manner. This includes Teaching Centre, Exams and UK education/information enquiries, programmes, as well as corporate enquiries. All enquiries are responded to according to Customer Service Excellence standards and meet Teaching and Examinations Quality Standards (TQS & EQS).
Qualifications 2-3 years of digital professional experience in dealing with customers. University degree or equivalent
Gender Any
Experience 1 - 2 Years.
Other Skills •Using Microsoft Outlook & Word •Using Microsoft Excel •Using Internet Explorer/Google Chrome •using Social media/Facebook •Marketing & Customer Services Skills •Communication Skills •Basic negotiation skills
Salary (L.E.) 2600 - 4500
Comments Kindly note that the application form is mandatory for applying which is available on the below link: http://www.britishcouncil.org.eg/en/about/jobs/social-media-customer-services-assistant All applications should be sent to: Events.Officer@Britishcouncil.org.eg Deadline for receiving applications:22 February 2014 at 5:00 pm
