Customer Service Representative Jobs In Egypt And Career In Premium Card for Credit Services S.A.E. Vacancies In Cairo 2014
Employer Premium Card for Credit Services S.A.E.
Job Title Customer Service Representative
Languages v.good English
Country Egypt
Job Category Customer Service
Job Type Full Time
Description Resolve customers complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Answer questions about warranties or terms of sale. Act as the company gatekeeper. Suggest solutions when a product malfunctions. Handle product recalls. Attempt to persuade customer to reconsider cancellation. Inform customer of deals and promotions. Sell products and services. Utilize computer technology to handle high call volumes. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Compile reports on overall customer satisfaction. Handle changes in policies or renewals.
Qualifications -Can work under pressure -very good communication skills
Gender Any
Experience 1 - 2 Years.
Other Skills v.good computer skills
Salary (L.E.) Negotiable
Job Contact Email to join our team please send your CV & a recent photo with the vacancy’s title in SUBJECT at the following email: hr@premiumcard.net
Customer Service Representative Jobs In Egypt And Career In Premium Card for Credit Services S.A.E. Vacancies In Cairo 2014
Employer Premium Card for Credit Services S.A.E.
Job Title Customer Service Representative
Languages v.good English
Country Egypt
Job Category Customer Service
Job Type Full Time
Description Resolve customers complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Answer questions about warranties or terms of sale. Act as the company gatekeeper. Suggest solutions when a product malfunctions. Handle product recalls. Attempt to persuade customer to reconsider cancellation. Inform customer of deals and promotions. Sell products and services. Utilize computer technology to handle high call volumes. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Compile reports on overall customer satisfaction. Handle changes in policies or renewals.
Qualifications -Can work under pressure -very good communication skills
Gender Any
Experience 1 - 2 Years.
Other Skills v.good computer skills
Salary (L.E.) Negotiable
Job Contact Email to join our team please send your CV & a recent photo with the vacancy’s title in SUBJECT at the following email: hr@premiumcard.net
Customer Service Representative Jobs In Egypt And Career In Premium Card for Credit Services S.A.E. Vacancies In Cairo 2014
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