Customer Service Representative Jobs In Egypt And Career In Cellopack for Packaging Industries, SAE Vacancies In Cairo 2015
Employer Cellopack for Packaging Industries, SAE
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 5/31/2015
Languages English, Very Good
Country Egypt
City Other
Job Category Customer Service, Administration, Sales
Job Type Full Time
Job Level Junior
Description Purpose Interact with customers to provide and process information in response to inquiries, concerns and requests about products. Job Responsibilities Deal directly with customers either by telephone or email. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product inquiries. Provide pricing and delivery information. Perform customer verification. Set up new customer accounts. Process orders, forms, applications and requests. Organize workflow to meet customer time frames. Direct requests and unresolved issues to the designated resource. Manage customers accounts. Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints. Record details of actions taken. Prepare and distribute customer activity reports. Maintain customer databases. Manage administration. Communicate and coordinate with internal departments. Follow up on customer interactions. Provide feedback on the efficiency of the customer service process. Other duties as assigned.
Qualifications Job Requirements • 6 October / Sheikh Zayed residency is a MUST. • Bachelor degree in commerce or equivalent. • 1-2 years of experience within industrial environment. • Competency using Microsoft office applications. • Knowledge of administrative procedures and ability to type. • Keen eye for small details, to work efficiently with several pieces of documents. • Strong verbal communication skills.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Compensations Transportation. Social Insurance. Medical Insurance. Bonus (Commission).
Salary (L.E.) Negotiable
Job Contact Email jobs@cellopack.net
Customer Service Representative Jobs In Egypt And Career In Cellopack for Packaging Industries, SAE Vacancies In Cairo 2015
Employer Cellopack for Packaging Industries, SAE
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 5/31/2015
Languages English, Very Good
Country Egypt
City Other
Job Category Customer Service, Administration, Sales
Job Type Full Time
Job Level Junior
Description Purpose Interact with customers to provide and process information in response to inquiries, concerns and requests about products. Job Responsibilities Deal directly with customers either by telephone or email. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product inquiries. Provide pricing and delivery information. Perform customer verification. Set up new customer accounts. Process orders, forms, applications and requests. Organize workflow to meet customer time frames. Direct requests and unresolved issues to the designated resource. Manage customers accounts. Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints. Record details of actions taken. Prepare and distribute customer activity reports. Maintain customer databases. Manage administration. Communicate and coordinate with internal departments. Follow up on customer interactions. Provide feedback on the efficiency of the customer service process. Other duties as assigned.
Qualifications Job Requirements • 6 October / Sheikh Zayed residency is a MUST. • Bachelor degree in commerce or equivalent. • 1-2 years of experience within industrial environment. • Competency using Microsoft office applications. • Knowledge of administrative procedures and ability to type. • Keen eye for small details, to work efficiently with several pieces of documents. • Strong verbal communication skills.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Compensations Transportation. Social Insurance. Medical Insurance. Bonus (Commission).
Salary (L.E.) Negotiable
Job Contact Email jobs@cellopack.net
Customer Service Representative Jobs In Egypt And Career In Cellopack for Packaging Industries, SAE Vacancies In Cairo 2015