Employer GlobeMed Egypt
Job Title Customer Care Agent
Vacancy Deadline(mm/dd/yy) 9/23/2017
Languages English, Good
Country Egypt
City Cairo
Job Category Call Center, Customer Service, Health / Medical
Job Type Full Time
Job Level Junior
Description 1. Customer Engagement and Interaction.
2. Resolving customer needs and issues.
3. Meeting set KPIs.
4. Work as a part of a team.
5. Accountability for handled cases until resolved.
Qualifications 1. Very good command of English language. 2. Experience in call center/customer service is an asset. 3. Discipline & strict compliance with policies & procedures. 4. Ability to learn, seek knowledge and self-development. 5. Strong verbal communication skills. 6. Demonstrates a positive, enthusiastic, friendly attitude. 7. Ability to work on a 24 hours shift basis that will include night and overnight hours. 8. Proficiency in using MS Office application. 9. Share knowledge with colleagues and the immediate departments. 10. Proactively manage personal work standards and development.
Gender Any
Experience 0 - New Graduate Years.
Salary (L.E.) Negotiable
Job Contact Email Kfares@globemedegypt.com
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