Call Center Specialist For AL Ahly Mortgage Finance


Employer AL Ahly Mortgage Finance
Job Title Call Center Specialist
Vacancy Deadline(mm/dd/yy) 9/30/2017
 Languages English, Very Good
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Junior
Description - Answer calls professionally and respond to customer inquiries.
 - Handle and resolve customer complaints
 - Data Entry for customer information
 - Identify and escalate priority issues
 - Reroute calls to appropriate resource
 - Follow up customer calls where necessary
 - Complete call logs and provide call reports
 - Conduct researches and surveys

Qualifications - University Graduate - 0 to 1 year experience in CS. - Verbal and written communication skills both in English and Arabic - Excellent with MS applications
Gender Any
Experience 0 - New Graduate Years.
Salary (L.E.) Negotiable
Job Contact Email Hr@amf.com.eg 

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