Employer AL Ahly Mortgage Finance
Job Title Call Center Specialist
Vacancy Deadline(mm/dd/yy) 9/30/2017
Languages English, Very Good
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Junior
Description - Answer calls professionally and respond to customer inquiries.
- Handle and resolve customer complaints
- Data Entry for customer information
- Identify and escalate priority issues
- Reroute calls to appropriate resource
- Follow up customer calls where necessary
- Complete call logs and provide call reports
- Conduct researches and surveys
Qualifications - University Graduate - 0 to 1 year experience in CS. - Verbal and written communication skills both in English and Arabic - Excellent with MS applications
Gender Any
Experience 0 - New Graduate Years.
Salary (L.E.) Negotiable
Job Contact Email Hr@amf.com.eg