Employer MOZDAN � Al Sharq For Ceramics and Porcelain
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 9/21/2017
Languages Very Good in English Language
Languages English, Very Good
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
Description Effectively manage large amounts of incoming calls.
Generate sales leads.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers
Qualifications Proven customer support experience Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, priorities, and manage time effectively
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email Mozdan.gallery@gmail.com
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