We are looking for Customer Success ..
Job type: Full Time
Location: Nozha
fresh graduates are welcome to apply
Job type: Full Time
Location: Nozha
fresh graduates are welcome to apply
Responsibilities:
Searching, communicating, adding and acquiring new customers to the database of vendors in the various regions of operation.
Manage annual/biannual/quarterly customer satisfaction surveys to drive change throughout the organization
Create special marketing content for account management/customer success to help at-risk customers with training
Execute daily customer support operations including responding to questions and following up on reported issues
Conduct quality & product usage checks to ensure customer & product satisfaction expectations are being satisfied for customers and that a high level of service is being delivered
Develop and maintain project plans, issues logs, status reports, and time.
Searching, communicating, adding and acquiring new customers to the database of vendors in the various regions of operation.
Manage annual/biannual/quarterly customer satisfaction surveys to drive change throughout the organization
Create special marketing content for account management/customer success to help at-risk customers with training
Execute daily customer support operations including responding to questions and following up on reported issues
Conduct quality & product usage checks to ensure customer & product satisfaction expectations are being satisfied for customers and that a high level of service is being delivered
Develop and maintain project plans, issues logs, status reports, and time.
Required Skills/Experience:
Previous Customer Service, Customer Success, sales or Account Management experience
Previous Customer Service, Customer Success, sales or Account Management experience
So if you're interested send your CV to saraabdelmoez111@gmail.com
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