DESCRIPTION
Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities.
We will come to Egypt in March to hold last round interviews. This role is based in Dublin, Ireland.
Overview
The AWS Support team is seeking engineers that enjoy solving problems, working with customers, and have a strong technical background in application management and software development including Git, SVN, and at least one popular programming language. Do you have experience as a Systems Administrator working with Linux, Unix or Windows, and understand the advantages of working in a highly distributed virtual environment? Can you read and troubleshoot code snippets? If you fit the description, you might be the person we are looking for!
You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:Learn and use groundbreaking technologies · Interact with engineers from leading technology companies around the world
We are seeking Cloud Support Engineers with a specialty in Deployment/Coding technologies.
· Field and manage technical customer issues via phone, chat and email
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
· Troubleshoot application deployments, recreate customer issues, build proof of concept applications
· Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
· Drive customer communication during critical events
· Write tutorials, how-to videos, and other technical articles for the AWS customer community
· Work on critical, highly complex customer problems that will span multiple AWS services
We will come to Egypt in March to hold last round interviews. This role is based in Dublin, Ireland.
Overview
The AWS Support team is seeking engineers that enjoy solving problems, working with customers, and have a strong technical background in application management and software development including Git, SVN, and at least one popular programming language. Do you have experience as a Systems Administrator working with Linux, Unix or Windows, and understand the advantages of working in a highly distributed virtual environment? Can you read and troubleshoot code snippets? If you fit the description, you might be the person we are looking for!
You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:Learn and use groundbreaking technologies · Interact with engineers from leading technology companies around the world
We are seeking Cloud Support Engineers with a specialty in Deployment/Coding technologies.
· Field and manage technical customer issues via phone, chat and email
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
· Troubleshoot application deployments, recreate customer issues, build proof of concept applications
· Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
· Drive customer communication during critical events
· Write tutorials, how-to videos, and other technical articles for the AWS customer community
· Work on critical, highly complex customer problems that will span multiple AWS services
BASIC QUALIFICATIONS
· Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field or 3+ years of experience in a technical position
PREFERRED QUALIFICATIONS
· Excellent oral and written communication skills
· Passionate about customers and new technology
· Experience in at least one of the following languages: Java, .NET, Node.js, PHP, Python, Ruby
· Familiarity with 1 or more version control (Git, Perforce, SVN, TFVC)
· Chef/Puppet experience or DevOps background
· Exposure to Virtualization (Hypervisors, VMware, Xen)
· Experience managing full 3 tier application stacks from the OS up through custom applications
· Demonstrated proficiency in systems administration (Linux/Windows), network administration (DNS, IPsec, BGP, VPN, Load Balancing)
Amazon Web Services is hiring. For more information: http://aws.amazon.com/careers/
What if I’m not an expert in all the preferred qualifications listed on the job description?
That’s okay. That’s our preferred list, not a required listed. We hire smart people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.
“Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy/eu ) to know more about how we collect, use and transfer the personal data of our candidates.”
· Passionate about customers and new technology
· Experience in at least one of the following languages: Java, .NET, Node.js, PHP, Python, Ruby
· Familiarity with 1 or more version control (Git, Perforce, SVN, TFVC)
· Chef/Puppet experience or DevOps background
· Exposure to Virtualization (Hypervisors, VMware, Xen)
· Experience managing full 3 tier application stacks from the OS up through custom applications
· Demonstrated proficiency in systems administration (Linux/Windows), network administration (DNS, IPsec, BGP, VPN, Load Balancing)
Amazon Web Services is hiring. For more information: http://aws.amazon.com/careers/
What if I’m not an expert in all the preferred qualifications listed on the job description?
That’s okay. That’s our preferred list, not a required listed. We hire smart people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.
“Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy/eu ) to know more about how we collect, use and transfer the personal data of our candidates.”
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