DESCRIPTION
Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services.
As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features.
We have a team of talented Support Engineers located in 8 countries around the world, and are growing rapidly.
We are seeking Support Engineers with a specialty in database technologies.
We will come to Egypt in March to hold last round interviews. This role is based in Dublin, Ireland.
BASIC QUALIFICATIONS
- Strong OS System Administrator skills, Linux or Windows
- Networking (Fluent in DNS, DHCP, TCP/UDP, IP addressing)
- Strong DBA skills in one or more of the following: Oracle, MySQL, Microsoft SQL Server, MariaDB, PostgreSQL, AWS Aurora, AWS Redshift
- Excellent oral and written communication skills
- Customer service experience / strong customer focus
- Strong analysis and troubleshooting skills
- Self-starter who is excited about learning new technology
- Networking (Fluent in DNS, DHCP, TCP/UDP, IP addressing)
- Strong DBA skills in one or more of the following: Oracle, MySQL, Microsoft SQL Server, MariaDB, PostgreSQL, AWS Aurora, AWS Redshift
- Excellent oral and written communication skills
- Customer service experience / strong customer focus
- Strong analysis and troubleshooting skills
- Self-starter who is excited about learning new technology
PREFERRED QUALIFICATIONS
- Exposure to Virtualization (VMware, Xen, Hypervisor) & Cloud services on AWS or other vendors
- Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, DMS, Redshift, Aurora
- Exposure to security concepts / best practices
- Experience managing full application stacks from the OS up through custom applications
- Scripting Skills
Amazon Web Services is hiring. For more information: http://aws.amazon.com/careers/
What if I’m not an expert in all the preferred qualifications listed on the job description?
That’s okay. That’s our preferred list, not a required listed. We hire smart people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.
“Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy/eu ) to know more about how we collect, use and transfer the personal data of our candidates.”
- Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, DMS, Redshift, Aurora
- Exposure to security concepts / best practices
- Experience managing full application stacks from the OS up through custom applications
- Scripting Skills
Amazon Web Services is hiring. For more information: http://aws.amazon.com/careers/
What if I’m not an expert in all the preferred qualifications listed on the job description?
That’s okay. That’s our preferred list, not a required listed. We hire smart people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.
“Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy/eu ) to know more about how we collect, use and transfer the personal data of our candidates.”
