Receptionist For Mercedes-Benz (NATCO)

Mercedes-Benz (NATCO) is hiring Service Receptionist: About the Job • Receive customer requests, direct customers to the required colleagues and offer alternative, substitute services (for customers without appointments) • Receive and document customer data • Checking, updating and, where necessary, creating new customer information and vehicle-related data. • Check for pending service measures and unfinished work for chance customers. • Checking and documenting data privacy statements from the customer and advising or explaining all necessary information on the data privacy statement. • Actively offering active reception with explanation of the benefits. • Checking the capacities of the Certified Service Advisors and assigning them any customers that arrive without appointments. Walk the customer over or direct him to the waiting area. Job Requirements - 0 – 2 years experience in a customer support related function, preferably in the automotive industry. - Good PC knowledge - Excellent communication and telephone manners - Highly organized and presentable Location : Kattameya Gender: Females Kindly send your CV with job title in the subject on Hr@natco-mercedes.com