Purpose & Overall Relevance For The Organization
Drive Order book execution activities by ensuring sales demand will be fulfilled on time and in full. Ensure high level of customer service is provided while fulfilling an on-time delivery for all distribution channels to meet Go To Market dates. Maintain continuous follow up actions to achieve the required KPI targets.
Key Responsibilities
Analysis & reporting on order book status and product availability to ensure a high conversion of orders and on time fulfillment.
Action all system transactions in a manner that commits to adidas internal policy and procedures.
Ensures accurate order book actions take place on the system in a timely manner as per adidas internal process, (order receiving, allocation, de-allocation, DN creation, invoicing…etc)
Controls allocation-run, validate stock shortage and other discrepancies and adjust orders based on the alignment with business.
Creates Delivery Notes as per adidas internal policy, and timely release to the warehouse based on agreed plan.
Overall controls the campaign and hard launch availability, make sure all the products are posted and according to the sign off plan.
Confirms deliveries to customers and shares posting reports and invoices. Raises to Account Manager in case of any issues related to orders, payment or delivery of goods.
Leads the posting process, make sure all the products are posted at the right time with right quantity, all the business needs are addressed in the posting.
Ensure monthly RFC net sales targets are fulfilled and any challenges are highlighted.
Represents OBF function output to internal stakeholders.
Support on project & process improvement initiatives of OBF processes.
Leads system testing and make sure to smoothly go live.
Participates in cross-functional S&OP meetings (Planning, Purchasing, Sales).
Provides support during internal and external auditing.
On Time In Full KPI’s analysis and drive for improvement
Other duties as assigned.
Key Relationships
SCM departments (purchasing, inbound & distribution center)
Sales
Customer Service
Finance
CTC
MOPS
KPIs
On Time/In Full Availability
On Time/In Full Delivery
Knowledge And Abilities
Strong understanding and experience in operational supply chain process environment.
High analytical and follow up skills.
Having the ability to initiate and drive process improvement and enhancements.
Resilience and ability to meet critical deadlines with good planning and organizational skills.
Outstanding interpersonal and communication skills to interact effectively and efficiently on different layers of the organization.
Good expertise in any ERP system.
Advanced excel user.
High degree of self-motivation & team play.
Knows how to work in a matrix organization.
Requisite Education And Experience / Minimum Qualifications
Bachelor’s degree from accredited college or university degree with emphasis on the area of business, logistics, planning, Supply Chain or operations
2+ years experience in Operations/Logistics, and/or Customer Service, preferably in apparel/fashion/shoes industry.
IT Skills
SAP : Good
Excel : Advanced
Outlook : Good
Word : Good
PowerPoint : Good
Language Skills
English: Advanced
Arabic: Advanced
