IT Specialist For Sphere Consulting

IT Specialist Jobs In Egypt And Career In Sphere Consulting Vacancies In Cairo 2013
Employer    Sphere Consulting
Job Title     IT Specialist
Languages     Very Good command of English Language
Country     Egypt
Job Category    Information Technology
Job Type    Full Time
Description     Provide helpdesk support and resolve problems to the end users satisfaction  Monitor and respond quickly and effectively to requests received through the IT helpdesk  Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority  Modify configurations, utilities, software default settings,.. etc. for the local workstation  Utilize and maintain the helpdesk tracking software  Document internal procedures  Assist with onboarding of new users  Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment  Install, test and configure new workstations, peripheral equipment and software  Maintain inventory of all equipment, software and software licenses  Report issues to the Service Desk for escalation  Manage PC setup and deployment for new employees using standard hardware, images and software  Assign users and computers to proper groups in Active Directory  Perform timely workstation hardware and software upgrades as required
Qualifications    -Bachelor degree from a related field -Energetic -Organized -Able to work under pressure -Hard worker -Good communication skills
Gender    Any
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
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