IT Specialist Jobs In Egypt And Career In Sphere Consulting Vacancies In Cairo 2013
Employer Sphere Consulting
Job Title IT Specialist
Languages Very Good command of English Language
Country Egypt
Job Category Information Technology
Job Type Full Time
Description Provide helpdesk support and resolve problems to the end users satisfaction Monitor and respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings,.. etc. for the local workstation Utilize and maintain the helpdesk tracking software Document internal procedures Assist with onboarding of new users Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Report issues to the Service Desk for escalation Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades as required
Qualifications -Bachelor degree from a related field -Energetic -Organized -Able to work under pressure -Hard worker -Good communication skills
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. ahussein@sphere-consulting.com
Employer Sphere Consulting
Job Title IT Specialist
Languages Very Good command of English Language
Country Egypt
Job Category Information Technology
Job Type Full Time
Description Provide helpdesk support and resolve problems to the end users satisfaction Monitor and respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings,.. etc. for the local workstation Utilize and maintain the helpdesk tracking software Document internal procedures Assist with onboarding of new users Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Report issues to the Service Desk for escalation Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades as required
Qualifications -Bachelor degree from a related field -Energetic -Organized -Able to work under pressure -Hard worker -Good communication skills
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. ahussein@sphere-consulting.com
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