Head Customer Services Jobs In Egypt And Career In British Council Vacancies In Cairo 2014
Employer British Council
Job Title Head Customer Services
Languages -Ability to operate in Arabic (both written and spoken) at CEF level C1. -Ability to operate in English (both written and spoken) at CEF level B2.
Country Egypt
Job Category Customer Service
Job Type Full Time
Description To provide efficient and highly effective management of the British Council Egypts Customer Service operations and thus meet the British Councils agreed income and impact targets through the effective management of finance, staffing and operations. Context and Environment: -Customer Services -Teaching Centres -Examinations -Programmes Accountabilities, Responsibilities and Main Duties: -Customer Services Team Management -HR Management -Finance and Administrative Management -Scorecard Management
Qualifications Minimum 5 years of extensive managerial experience in customer service, operations, front line, or call centre. Experience in multi-cultural environment.
Gender Any
Experience 6 - 9 Years.
Other Skills -Marketing and Customer Service (Level 2) -Human Resource Management (Level 2) -Financial Management (Level 1) -Computer Skills (Level 2)
Salary (L.E.) More than 6000
Comments Kindly notethat the application form is mandatory for applying which is available on the below link:http://www.britishcouncil.org/egypt-job-opportunities.htm Allapplications should be sent to: Head.Customerservices@britishcouncil.org.eg Deadline for receiving applications: 25/1/2014 at 5:00 0pm
Employer British Council
Job Title Head Customer Services
Languages -Ability to operate in Arabic (both written and spoken) at CEF level C1. -Ability to operate in English (both written and spoken) at CEF level B2.
Country Egypt
Job Category Customer Service
Job Type Full Time
Description To provide efficient and highly effective management of the British Council Egypts Customer Service operations and thus meet the British Councils agreed income and impact targets through the effective management of finance, staffing and operations. Context and Environment: -Customer Services -Teaching Centres -Examinations -Programmes Accountabilities, Responsibilities and Main Duties: -Customer Services Team Management -HR Management -Finance and Administrative Management -Scorecard Management
Qualifications Minimum 5 years of extensive managerial experience in customer service, operations, front line, or call centre. Experience in multi-cultural environment.
Gender Any
Experience 6 - 9 Years.
Other Skills -Marketing and Customer Service (Level 2) -Human Resource Management (Level 2) -Financial Management (Level 1) -Computer Skills (Level 2)
Salary (L.E.) More than 6000
Comments Kindly notethat the application form is mandatory for applying which is available on the below link:http://www.britishcouncil.org/egypt-job-opportunities.htm Allapplications should be sent to: Head.Customerservices@britishcouncil.org.eg Deadline for receiving applications: 25/1/2014 at 5:00 0pm
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