IT Help Desk For BPM Beats Per Minute

IT Help Desk Jobs In Egypt And Career In BPM Beats Per Minute Vacancies In Cairo 2014
Employer    BPM Beats Per Minute
Job Title     IT Help Desk
Country     Egypt
Job Category    Computer, Computer Education, Computer Hardware
Job Type    Full Time
Description     —Respond to requests for technical assistance in person. —Diagnose and resolve technical hardware and software issues —Research questions using available information resources —Advise user on appropriate action —Follow standard help desk procedures —Log all help desk interactions —Redirect problems to correct resource —Identify and escalate situations requiring urgent attention —Track and route problems and requests and document resolutions —Inform management of recurring problems —Stay current with system information, changes and updates
Qualifications    Bachelor’s Degree in Information Systems, Business, Communications or related field
Gender    Male
Education major     Computer Engineering
Experience    3 - 5 Years.
Other Skills    • oral and written communication skills • learning skills • customer service orientation • problem analysis • problem solving • adaptability • team interaction • planning and organizing • attention to detail • stress tolerance
Salary (L.E.)    1500 - 2500
Job Contact Info.   Interested candidates can send their CV to: music@bpm-eg.com

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