Installation Representative Jobs In Egypt And Career In LINKdotNET Vacancies In Cairo 2014
Employer LINKdotNET
Job Title Installation Representative
Vacancy Deadline(mm/dd/yy) 9/17/2014
Languages Arabic, Excellent
English, Very Good
Country Egypt
City Cairo
Job Category Call Center, Customer Service, Telecommunications
Job Type Full Time
Job Level Junior
Description Guide the customers to activate the service and provide information about the products and service. Answer incoming calls requesting installation of the ADSL service by configuring the modem and checking customer line parameters in order to activate the service. Handle outbound calls targeting configuring customer modems to activate the ADSL service with clients. Manage challenging service situations in order to handle all customer inquiries. Solve customers problems during activation cycle in order to activate the service. Assign the customer task to the responsible department in case the problem is out of Installation Teams hand to solve it and assign it back to us to activate the service. Advise customers with explanations in order to increase customers satisfaction.
Qualifications Familiar with O/S and ability to learn about CPE configurations, good computer skills, good knowledge of Network. (preferably CCNA or at least network fundamental)).customer oriented, a passion for taking care of customers, knowledgeable and willing to learn, work ethic based on dedication to the company and its mission, good negotiators, always polite and attentive, self-motivation and goal-orientation, leadership ability, flexible, & self-control).
Gender Male
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 – 4000
Comments Transportation 0is 0available.
Job Contact Email If you are intereted , Please send your CVs at :sherine.elsayed@mail.link.net
Installation Representative Jobs In Egypt And Career In LINKdotNET Vacancies In Cairo 2014
Employer LINKdotNET
Job Title Installation Representative
Vacancy Deadline(mm/dd/yy) 9/17/2014
Languages Arabic, Excellent
English, Very Good
Country Egypt
City Cairo
Job Category Call Center, Customer Service, Telecommunications
Job Type Full Time
Job Level Junior
Description Guide the customers to activate the service and provide information about the products and service. Answer incoming calls requesting installation of the ADSL service by configuring the modem and checking customer line parameters in order to activate the service. Handle outbound calls targeting configuring customer modems to activate the ADSL service with clients. Manage challenging service situations in order to handle all customer inquiries. Solve customers problems during activation cycle in order to activate the service. Assign the customer task to the responsible department in case the problem is out of Installation Teams hand to solve it and assign it back to us to activate the service. Advise customers with explanations in order to increase customers satisfaction.
Qualifications Familiar with O/S and ability to learn about CPE configurations, good computer skills, good knowledge of Network. (preferably CCNA or at least network fundamental)).customer oriented, a passion for taking care of customers, knowledgeable and willing to learn, work ethic based on dedication to the company and its mission, good negotiators, always polite and attentive, self-motivation and goal-orientation, leadership ability, flexible, & self-control).
Gender Male
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 – 4000
Comments Transportation 0is 0available.
Job Contact Email If you are intereted , Please send your CVs at :sherine.elsayed@mail.link.net
Installation Representative Jobs In Egypt And Career In LINKdotNET Vacancies In Cairo 2014
