IT Helpdesk Jobs In Egypt And Career In Spinneys Egypt Vacancies In Cairo 2015
Employer Spinneys Egypt
Job Title IT Helpdesk
Vacancy Deadline(mm/dd/yy) 8/27/2015
Languages English
Languages English, Excellent
Country Egypt
City Cairo
Job Category Information Technology
Job Type Full Time
Job Level Junior
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. • Respond to queries either in person or over the phone. • Write training manuals. • Train computer users. • Maintain daily performance of computer systems. • Respond to email messages for users seeking help. • Ask questions to determine nature of problem. • Walk user through problem-solving process. • Install, modify, and repair computer hardware and software. • Clean up computers. • Run diagnostic programs to resolve problems. • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. • Install computer peripherals for users. • Follow up with users to ensure issue has been resolved. • Gain feedback from users about computer usage. • Run reports to determine malfunctions that continue to occur.
Qualifications • Bachelor’s degree (Computer Science, IT)
Gender Any
Car owner Any
Education major Information System
Experience 1 - 2 Years.
Other Skills • A thorough knowledge of operating systems, networking, hardware and software • Excellent problem-solving skills • Ability to explain problems and solutions clearly to non-technical users • Ability to prioritize, work under pressure and meet deadlines • Patient and methodical approach • Ability to work alone and as part of a team
Salary (L.E.) Negotiable
Job Contact Email jobs@spinneys-egypt.com
IT Helpdesk Jobs In Egypt And Career In Spinneys Egypt Vacancies In Cairo 2015
Employer Spinneys Egypt
Job Title IT Helpdesk
Vacancy Deadline(mm/dd/yy) 8/27/2015
Languages English
Languages English, Excellent
Country Egypt
City Cairo
Job Category Information Technology
Job Type Full Time
Job Level Junior
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. • Respond to queries either in person or over the phone. • Write training manuals. • Train computer users. • Maintain daily performance of computer systems. • Respond to email messages for users seeking help. • Ask questions to determine nature of problem. • Walk user through problem-solving process. • Install, modify, and repair computer hardware and software. • Clean up computers. • Run diagnostic programs to resolve problems. • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. • Install computer peripherals for users. • Follow up with users to ensure issue has been resolved. • Gain feedback from users about computer usage. • Run reports to determine malfunctions that continue to occur.
Qualifications • Bachelor’s degree (Computer Science, IT)
Gender Any
Car owner Any
Education major Information System
Experience 1 - 2 Years.
Other Skills • A thorough knowledge of operating systems, networking, hardware and software • Excellent problem-solving skills • Ability to explain problems and solutions clearly to non-technical users • Ability to prioritize, work under pressure and meet deadlines • Patient and methodical approach • Ability to work alone and as part of a team
Salary (L.E.) Negotiable
Job Contact Email jobs@spinneys-egypt.com
IT Helpdesk Jobs In Egypt And Career In Spinneys Egypt Vacancies In Cairo 2015