CRM Executive Jobs In Egypt And Career In Misr Al Mahrousa for Construction Vacancies In Cairo 2016
Employer Misr Al Mahrousa for Construction
Job Title CRM Executive
Vacancy Deadline(mm/dd/yy) 8/17/2016
Languages English, Very Good
Country Egypt
City Cairo
Job Category Administration
Job Type Full Time
Job Level Senior
Supervises customer service representatives. •Ensures that customers receive the quickest service possible. •Assists representatives in handling disappointed customers Interacts with customers using phone, fax, email, the company website and in person. •Provides assistance to representatives during extremely busy times. •Ensures that customer service representatives follow all company policies and procedures when dealing with customers. •Collects customer payments. •Issues customer refunds. •Takes customer complaints to upper management when necessary. •Interacts with vendors. •Coordinates employee meetings, parties and continuing education. •Generates reports for upper management. •Helps create, update and maintain call script for representatives. •Maintains database of customers for follow up. •Ensures a seamless process flow from the customer’s initial order to the delivery of products and services. •Uses social media to help promote the company’s products and services
Qualifications Bachelor’s degree in Business Administration, Business Management, Hospitality, Finance or Computer Science. •Experience as a customer service representative at a call center or other environment with many customers.
Gender Any
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@mam-construction.com
Employer Misr Al Mahrousa for Construction
Job Title CRM Executive
Vacancy Deadline(mm/dd/yy) 8/17/2016
Languages English, Very Good
Country Egypt
City Cairo
Job Category Administration
Job Type Full Time
Job Level Senior
Supervises customer service representatives. •Ensures that customers receive the quickest service possible. •Assists representatives in handling disappointed customers Interacts with customers using phone, fax, email, the company website and in person. •Provides assistance to representatives during extremely busy times. •Ensures that customer service representatives follow all company policies and procedures when dealing with customers. •Collects customer payments. •Issues customer refunds. •Takes customer complaints to upper management when necessary. •Interacts with vendors. •Coordinates employee meetings, parties and continuing education. •Generates reports for upper management. •Helps create, update and maintain call script for representatives. •Maintains database of customers for follow up. •Ensures a seamless process flow from the customer’s initial order to the delivery of products and services. •Uses social media to help promote the company’s products and services
Qualifications Bachelor’s degree in Business Administration, Business Management, Hospitality, Finance or Computer Science. •Experience as a customer service representative at a call center or other environment with many customers.
Gender Any
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@mam-construction.com
