Customer Service Representative Jobs In Egypt And Career In Oro Egypt (LAZURDE) Vacancies In Cairo 2016
Employer Oro Egypt (LAZURDE)
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 2/27/2017
Languages English, Very Good
Country Egypt
City Cairo
Job Category Customer Service, Sales
Job Type Full Time
Job Level Junior
Description 1. Listen and respond to customers needs and concerns 2. Provide information about products and services 3. Handle returns or complaints 4. Record details of customer contacts and actions taken 5. Research answers or solutions as needed 6. Refer customers to supervisors, managers, or others who can help
Qualifications Communication skills. Customer service representatives need strong communication skills to answer customers clearly. They must understand and communicate information effectively in writing, by phone, or in person. Customer-service skills. Companies rely on representatives to help retain customers by answering customer questions and complaints in a helpful and professional manner. Interpersonal skills. Creating positive interactions with customers is an essential part of a representatives job. Listening skills. Representatives must listen carefully and understand a customers situation in order to help them. Patience. Workers should be patient and polite, especially when interacting with difficult or irate customers. Problem-solving skills. Representatives must determine solutions to a customers problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.
Gender Any
Car owner no
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Interested applicants are kindly requested to send their CVs with recent photo, quoting the job title in the subject. Only shortlisted applicants will be contacted.
Job Contact Email hr.egypt@lazurde.com
Employer Oro Egypt (LAZURDE)
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 2/27/2017
Languages English, Very Good
Country Egypt
City Cairo
Job Category Customer Service, Sales
Job Type Full Time
Job Level Junior
Description 1. Listen and respond to customers needs and concerns 2. Provide information about products and services 3. Handle returns or complaints 4. Record details of customer contacts and actions taken 5. Research answers or solutions as needed 6. Refer customers to supervisors, managers, or others who can help
Qualifications Communication skills. Customer service representatives need strong communication skills to answer customers clearly. They must understand and communicate information effectively in writing, by phone, or in person. Customer-service skills. Companies rely on representatives to help retain customers by answering customer questions and complaints in a helpful and professional manner. Interpersonal skills. Creating positive interactions with customers is an essential part of a representatives job. Listening skills. Representatives must listen carefully and understand a customers situation in order to help them. Patience. Workers should be patient and polite, especially when interacting with difficult or irate customers. Problem-solving skills. Representatives must determine solutions to a customers problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.
Gender Any
Car owner no
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Interested applicants are kindly requested to send their CVs with recent photo, quoting the job title in the subject. Only shortlisted applicants will be contacted.
Job Contact Email hr.egypt@lazurde.com
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