Customer Service Representative For Oro Egypt (LAZURDE) 2016

Customer Service Representative Jobs In Egypt And Career In Oro Egypt (LAZURDE) Vacancies In Cairo 2016
Employer     Oro Egypt (LAZURDE)
Job Title     Customer Service Representative
Vacancy Deadline(mm/dd/yy)    2/27/2017
 Languages     English, Very Good
Country     Egypt
City     Cairo
Job Category    Customer Service, Sales
Job Type    Full Time
Job Level     Junior
Description      1. Listen and respond to customers needs and concerns 2. Provide information about products and services 3. Handle returns or complaints 4. Record details of customer contacts and actions taken 5. Research answers or solutions as needed 6. Refer customers to supervisors, managers, or others who can help

Qualifications    Communication skills. Customer service representatives need strong communication skills to answer customers clearly. They must understand and communicate information effectively in writing, by phone, or in person. Customer-service skills. Companies rely on representatives to help retain customers by answering customer questions and complaints in a helpful and professional manner. Interpersonal skills. Creating positive interactions with customers is an essential part of a representatives job. Listening skills. Representatives must listen carefully and understand a customers situation in order to help them. Patience. Workers should be patient and polite, especially when interacting with difficult or irate customers. Problem-solving skills. Representatives must determine solutions to a customers problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.
Gender    Any
Car owner     no
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Comments        Interested applicants are kindly requested to send their CVs with recent photo, quoting the job title in the subject. Only shortlisted applicants will be contacted.

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