Call Center Agent / Fresh Graduate Jobs In Egypt And Career In DrBridge Vacancies In Cairo
Employer DrBridge
Job Title Call Center Agent
Country Egypt
Job Category Customer Service
Job Type Full Time
Description — Answer calls professionally — Respond to customer inquiries — Research required information using available resources — Handle and resolve customer complaints — Provide customers with product and service information — Enter customer information — Process orders, forms and applications — Identify and escalate priority issues — Route calls to appropriate resource — Follow up customer calls where necessary — Complete call logs — Produce call reports
Qualifications • Proficient in relevant computer applications • Knowledge of customer service principles and practices • Knowledge of call center telephony and technology • Six months or more experience in a call center environment • Customer service experience • Good data entry/keyboard skills • Knowledge of administration and clerical processes • Relevant product knowledge
Gender Any
Experience 0 – New Graduate Years.
Salary (L.E.) Less than 1500
Job Contact Info. jobs@drbridge.com
Employer DrBridge
Job Title Call Center Agent
Country Egypt
Job Category Customer Service
Job Type Full Time
Description — Answer calls professionally — Respond to customer inquiries — Research required information using available resources — Handle and resolve customer complaints — Provide customers with product and service information — Enter customer information — Process orders, forms and applications — Identify and escalate priority issues — Route calls to appropriate resource — Follow up customer calls where necessary — Complete call logs — Produce call reports
Qualifications • Proficient in relevant computer applications • Knowledge of customer service principles and practices • Knowledge of call center telephony and technology • Six months or more experience in a call center environment • Customer service experience • Good data entry/keyboard skills • Knowledge of administration and clerical processes • Relevant product knowledge
Gender Any
Experience 0 – New Graduate Years.
Salary (L.E.) Less than 1500
Job Contact Info. jobs@drbridge.com
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