Technical Support Advisor Vacancy for Xceed
Identifies, researches, troubleshoots and resolves technical problems that customers may encounter.
Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues.
Tracks and monitors the problem to ensure a timely resolution.
Identifes recurring problems and contribute ideas on ways to better solve these problems.
Should have excellent communications skills with a fluent command of one of the following languages: French, English, Greek, Italian, Spanish, Portuguese, and German
Identifies, researches, troubleshoots and resolves technical problems that customers may encounter.
Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues.
Tracks and monitors the problem to ensure a timely resolution.
Identifes recurring problems and contribute ideas on ways to better solve these problems.
Should have excellent communications skills with a fluent command of one of the following languages: French, English, Greek, Italian, Spanish, Portuguese, and German
