IT Support For NextCare

IT Support Jobs In Egypt And Career In NextCare Vacancies In Cairo 2014
Employer    NextCare
Job Title     IT Support
Languages     English - Excellent Arabic - Native
Country     Egypt
Job Category    Computer, Information Technology
Job Type    Full Time
Description     — Contribute to the proper installation, maintenance and disposal of desktop computers and printers — Update the register of IT assets and contribute to audits of IT licensing arrangements. — Provide user support to ensure the effective and timely resolution of technical problems, keeping staff informed of the status of their request for support. — Document solutions to problems regarding standard IT applications and record them in the IT Knowledge Base. — Have responsibility for the technical set up of presentation facilities including laptops and projectors. — Advise staff and Members on their use of standard IT applications. — Work to coordinate the effective and timely supply and distribution of IT consumables. — Monitor system alerts and reports on servers and report problems to the IT Manager. — Handle server shutdowns and restore service according to documented procedures. — Maintain effective relationships with the Authoritys external partners and other agencies, voluntary bodies and community groups with whom the Authority works. — Take responsibility for meeting individual performance targets as agreed with IT Manager. — Support the culture of cross team working. — Communicate effectively within the team, with other teams and across the Authority as a whole. — Develop own knowledge of the Authoritys work, in order to respond knowledgeably to enquiries from colleagues, stakeholders and the public. — Report as requested by the IT Manager.
Qualifications    * IT background, Operating Systems: Windows NT 4, Windows2000, Windows XP, Windows Server 2003, Exchange Server 2003. *Troubleshooting PCs and providing helpdesk support. Problem solving required in variety of areas both hardware and software *Dealing effectively with unexpected situations, taking advantage of opportunities and overcoming problems * Ability to work independently and maintain focus under pressure; MINIMUM REQUIRMENTS * Minimum 1 year in a similar role, * Bachelor’s in computer science; MCSE /CCNA certified. Or relevant degree required; (Masters Degree is an added advantage) * Excellent communication and literacy skills * Team Player * Knowledge of insurance industry is a plus; * Employment status: either NOC availability from current employer or on visit visa.
Gender    Male
Education major     Computer Science
Experience    1 - 2 Years.
Compensations    Medical Insurance Social Insurance Transportation
Salary (L.E.)    2600 - 4500
Job Contact Info.    mohamed.mahmoud@nextcare.com.eg

Popular Posts