Retail Agent Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title Retail Agent (Governorates)
Languages Good Command of English language
Country Egypt
Job Category Customer Service, Retail
Job Type Full Time
Description * The job holder receives process and deliver shipments to the clients, ensuring smooth and friendly Customer Service Experience is offered. * Answer Walk-in Customer inquires related to product and service. — * Organizes workflow to meet customer time frames. * Co-operates with internal departments to resolve routine issues. * Work closely with the operational staff to ensure customers needs and expectations are met. * Resolves product or service problems by clarifying the customers complaint; selecting best solution; following up to ensure resolution. * Identify and document potential service issues and incidents of customer dissatisfaction and refers it to line manager. * Perform a range of data input functions on relevant systems in accordance with work Procedures, in coordination with the Sr. Retail Agents * Contributes to team effort by accomplishing related results as needed.
Qualifications - College Degree - CS, Retail and/or Operational experience is a plus. - Good Computer Skills (MS Word-MS Excel- outlook)
Gender Any
Experience 1 - 2 Years.
Other Skills Excellent Communication skills, - Problem solving & Time management skills, - Effective follow-up skills, - Team player & Customer Oriented, - Able to sell and promote services, - Able to work under stress.
Salary (L.E.) Less than 1500
Comments Retail Agents needed to work in our offices located in the following governorates (Alexandria - Ismailia and Mahala) and must be a resident of those governorates.
Job Contact Info. Please send an updated CV with your salary expectations to shaimaamostafa@egyptexpress.com.eg
Job Title Retail Agent (Governorates)
Languages Good Command of English language
Country Egypt
Job Category Customer Service, Retail
Job Type Full Time
Description * The job holder receives process and deliver shipments to the clients, ensuring smooth and friendly Customer Service Experience is offered. * Answer Walk-in Customer inquires related to product and service. — * Organizes workflow to meet customer time frames. * Co-operates with internal departments to resolve routine issues. * Work closely with the operational staff to ensure customers needs and expectations are met. * Resolves product or service problems by clarifying the customers complaint; selecting best solution; following up to ensure resolution. * Identify and document potential service issues and incidents of customer dissatisfaction and refers it to line manager. * Perform a range of data input functions on relevant systems in accordance with work Procedures, in coordination with the Sr. Retail Agents * Contributes to team effort by accomplishing related results as needed.
Qualifications - College Degree - CS, Retail and/or Operational experience is a plus. - Good Computer Skills (MS Word-MS Excel- outlook)
Gender Any
Experience 1 - 2 Years.
Other Skills Excellent Communication skills, - Problem solving & Time management skills, - Effective follow-up skills, - Team player & Customer Oriented, - Able to sell and promote services, - Able to work under stress.
Salary (L.E.) Less than 1500
Comments Retail Agents needed to work in our offices located in the following governorates (Alexandria - Ismailia and Mahala) and must be a resident of those governorates.
Job Contact Info. Please send an updated CV with your salary expectations to shaimaamostafa@egyptexpress.com.eg
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