Software Technical Support Engineer Jobs In Egypt And Career In GET Group Vacancies In Cairo 2014
Employer GET Group
Job Title Software Technical Support Engineer
Languages •English and Arabic proficiency
Country Egypt
Job Category Computer Software, Information Technology, Software Engineering
Job Type Full Time
Description 1.Provide technical assistance and ensure successful client support for GET products. 2.Follow up client support requests until resolution. 3.Redirect problems to appropriate resource. 4.Log customer issues and solutions to update SW Technical Support Team Leader. 5.Conduct training sessions to clients on newly installed software solutions. 6.Participate in software installation activities in coordination with Engagement Manager. 7.Adhere to GET QMS technical procedures. 8.Stay current with system information, changes and updates. 9.Perform any other related job duties as requested by the direct supervisor.
Qualifications •Bachelors degree in computer science •Microsoft/Oracle certified preferred
Gender Any
Education major Computer Science
Experience 3 - 5 Years.
Other Skills •Good knowledge in Software Support tools and techniques •Database Management knowledge (SQL, ORACLE, ..) required
Salary (L.E.) Negotiable
Job Contact Info. If you are interested, please send me your updated CV to efathy@getgroup.com
Employer GET Group
Job Title Software Technical Support Engineer
Languages •English and Arabic proficiency
Country Egypt
Job Category Computer Software, Information Technology, Software Engineering
Job Type Full Time
Description 1.Provide technical assistance and ensure successful client support for GET products. 2.Follow up client support requests until resolution. 3.Redirect problems to appropriate resource. 4.Log customer issues and solutions to update SW Technical Support Team Leader. 5.Conduct training sessions to clients on newly installed software solutions. 6.Participate in software installation activities in coordination with Engagement Manager. 7.Adhere to GET QMS technical procedures. 8.Stay current with system information, changes and updates. 9.Perform any other related job duties as requested by the direct supervisor.
Qualifications •Bachelors degree in computer science •Microsoft/Oracle certified preferred
Gender Any
Education major Computer Science
Experience 3 - 5 Years.
Other Skills •Good knowledge in Software Support tools and techniques •Database Management knowledge (SQL, ORACLE, ..) required
Salary (L.E.) Negotiable
Job Contact Info. If you are interested, please send me your updated CV to efathy@getgroup.com
