Customer Service Representative For New Horizons

Customer Service Representative Jobs In Egypt And Career In New Horizons Vacancies In Cairo 2014
Employer    New Horizons (El Khaleej Training & Information Technology)
Job Title     Customer Service Representative
Country     Egypt
Job Category    Customer Service
Job Type    Full Time
Description     1. Receives and handles customers requests. 2. Traces status of Courses. 3. Opens and Maintains customer accounts. 4. Resolves product or service issues. 5. Maintains financial accounts by processing customer adjustments. 6. Handles customer complaints. 7. Assist with placement of orders, refunds, or exchanges. 8. Work with unit manager to ensure proper customer service is being delivered. 9. Handles both interfacing policies with main sales and operation.
Qualifications    1. University degree. 2. Excellent command in English. 3. 0-2 years Experience
Gender    Any
Experience    1 - 2 Years.
Other Skills    1. Good Documentation Skills 2. good customer service skills 3. strong written and spoken communication skills 4. basic computer skills (Windows & Office) 5. a patient and reassuring manner 6. professional approach 7. Teamwork skills. 8. Multi-tasking.
Salary (L.E.)    Negotiable
Comments    Kindly mention the job title in the subject
Job Contact Email    nhov2014@gmail.com

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