Customer Service Representative Jobs In Egypt And Career In EATC Egyptian Automotive & Trading Co Vacancies In Cairo 2014
Employer EATC Egyptian Automotive & Trading Co.
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 8/25/2014
Languages English, Excellent
Country Egypt
City Alexandria
Job Category Customer Service, Automotive, Business Development
Job Type Full Time
Job Level Senior
Description 1-Take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process. 2-Ensure that both an appropriate and adequate investigation takes place in all cases. This includes the recording of all communications between the various parties and all information taken into consideration. ‘Must approach all matters in a non biased and professional manner–. 3-Carry out relevant research as required and requested by Customer Care Manager. 4-Prepare daily, weekly, monthly statistical reports as appropriate. 5-Aid the Customer Care Manager in ensuring that all relevant standards within the customer charter are met. 6-Meet the objectives and performance measures agreed the Customer Care Manager. 7-Due to the strong inter-relationships across divisions, keep all relevant parties informed of assigned work programmers as much as possible. 8-To handle customer feedback received via all channels proactively in accordance with the companys service standards and policies.
Qualifications Education : Bsc. of Business administration or any equivalent Experience: 2 Years in a similar capacity. Language : Good written and spoken English Computer : Ability to use Microsoft Office to include Microsoft Word, Excel and email and Ability to use of computer
Gender Female
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Compensations -Social Insurance -Medical Insurance -Transportation -Social Activities
Salary (L.E.) Negotiable
Comments -Cvs are Received at : sherif.said@eaec.com.eg -CVs must be attached with a Recent Photo
Job Contact Email sherif.said@eaec.com.eg
Employer EATC Egyptian Automotive & Trading Co.
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 8/25/2014
Languages English, Excellent
Country Egypt
City Alexandria
Job Category Customer Service, Automotive, Business Development
Job Type Full Time
Job Level Senior
Description 1-Take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process. 2-Ensure that both an appropriate and adequate investigation takes place in all cases. This includes the recording of all communications between the various parties and all information taken into consideration. ‘Must approach all matters in a non biased and professional manner–. 3-Carry out relevant research as required and requested by Customer Care Manager. 4-Prepare daily, weekly, monthly statistical reports as appropriate. 5-Aid the Customer Care Manager in ensuring that all relevant standards within the customer charter are met. 6-Meet the objectives and performance measures agreed the Customer Care Manager. 7-Due to the strong inter-relationships across divisions, keep all relevant parties informed of assigned work programmers as much as possible. 8-To handle customer feedback received via all channels proactively in accordance with the companys service standards and policies.
Qualifications Education : Bsc. of Business administration or any equivalent Experience: 2 Years in a similar capacity. Language : Good written and spoken English Computer : Ability to use Microsoft Office to include Microsoft Word, Excel and email and Ability to use of computer
Gender Female
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Compensations -Social Insurance -Medical Insurance -Transportation -Social Activities
Salary (L.E.) Negotiable
Comments -Cvs are Received at : sherif.said@eaec.com.eg -CVs must be attached with a Recent Photo
Job Contact Email sherif.said@eaec.com.eg
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