Customer Service Supervisor Jobs In Egypt And Career In EATC Egyptian Automotive & Trading Co Vacancies In Cairo 2014
Employer EATC Egyptian Automotive & Trading Co.
Job Title Customer Service Supervisor
Vacancy Deadline(mm/dd/yy) 8/18/2014
Languages Good written and spoken English
Languages English, Excellent
Country Egypt
City Cairo
Job Category Administration, Automotive, Customer Service
Job Type Full Time
Job Level Senior
Description 1- Respond to input from customers and support managers to help identifying better ways of providing the service. 2- Provide help and advice to customers. 3- Communicate courteously with customers by telephone, email, letter and face to face. 4- Prepare daily, weekly, monthly statistical reports as appropriate. 5- Keep accurate records of discussions or correspondence with customers. 6- Aid the Customer Care Manager in ensuring that all relevant standards within the customer charter are met. 7- Meeting regularly with other customer care representatives to discuss customer complaint. 8- Train staff to deliver a high standard of customer service. 9- Learn about our products and services and keep up to date with changes. 10- Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending
Qualifications Experience: 3 to 5 years with the at least one year in a similar capacity.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Compensations -Social Insurance -Medical Insurance (Public & Private) -Transportation -Social activities
Salary (L.E.) Negotiable
Comments -CVs are received at: sherif.said@eaec.com.eg -CVs without Job title will be neglected -Attach a recent photo with your CV
Job Contact Email Sherif.said@eaec.com.eg
Employer EATC Egyptian Automotive & Trading Co.
Job Title Customer Service Supervisor
Vacancy Deadline(mm/dd/yy) 8/18/2014
Languages Good written and spoken English
Languages English, Excellent
Country Egypt
City Cairo
Job Category Administration, Automotive, Customer Service
Job Type Full Time
Job Level Senior
Description 1- Respond to input from customers and support managers to help identifying better ways of providing the service. 2- Provide help and advice to customers. 3- Communicate courteously with customers by telephone, email, letter and face to face. 4- Prepare daily, weekly, monthly statistical reports as appropriate. 5- Keep accurate records of discussions or correspondence with customers. 6- Aid the Customer Care Manager in ensuring that all relevant standards within the customer charter are met. 7- Meeting regularly with other customer care representatives to discuss customer complaint. 8- Train staff to deliver a high standard of customer service. 9- Learn about our products and services and keep up to date with changes. 10- Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending
Qualifications Experience: 3 to 5 years with the at least one year in a similar capacity.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Compensations -Social Insurance -Medical Insurance (Public & Private) -Transportation -Social activities
Salary (L.E.) Negotiable
Comments -CVs are received at: sherif.said@eaec.com.eg -CVs without Job title will be neglected -Attach a recent photo with your CV
Job Contact Email Sherif.said@eaec.com.eg
