Call Center Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Call Center Representative
Vacancy Deadline(mm/dd/yy) 4/19/2015
Languages Arabic English 3rd Language
Languages Arabic, Excellent
English, Excellent
German, Very Good
Italian, Good
Russian, Good
Country Egypt
City Cairo
Job Category Call Center, Database Administrator, Insurance
Job Type Full Time
Job Level Junior
Description Schedule appointments for patients. o Answer telephone promptly and in a polite and professional manner. o Obtain and enter accurate demographic information into Next Gen (address, telephone number, name of insurance or self-pay status). o Schedule appointment correctly - review appointment date, time, location, and provider name with caller. o Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). o Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. o Remind caller of cancellation/no-show policy. o Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Act as a liaison for the patients and the Health Center: o Direct calls to other departments as needed. o Use sound judgment in handling calls, especially with upset patients. o Understanding of when to escalate calls to physicians/practice manager/triage nurse. Service patients o Make reminder calls as requested o Make calls to reschedule appointments when necessary. o Provide assistance with mailings and other projects as call volume permits. Other reasonably related duties as assigned by supervisor or manager.
Qualifications Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Ability to handle a "call center" environment: work quickly and multi-task.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email md.247clinic@gmail.com
Call Center Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Call Center Representative
Vacancy Deadline(mm/dd/yy) 4/19/2015
Languages Arabic English 3rd Language
Languages Arabic, Excellent
English, Excellent
German, Very Good
Italian, Good
Russian, Good
Country Egypt
City Cairo
Job Category Call Center, Database Administrator, Insurance
Job Type Full Time
Job Level Junior
Description Schedule appointments for patients. o Answer telephone promptly and in a polite and professional manner. o Obtain and enter accurate demographic information into Next Gen (address, telephone number, name of insurance or self-pay status). o Schedule appointment correctly - review appointment date, time, location, and provider name with caller. o Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). o Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. o Remind caller of cancellation/no-show policy. o Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Act as a liaison for the patients and the Health Center: o Direct calls to other departments as needed. o Use sound judgment in handling calls, especially with upset patients. o Understanding of when to escalate calls to physicians/practice manager/triage nurse. Service patients o Make reminder calls as requested o Make calls to reschedule appointments when necessary. o Provide assistance with mailings and other projects as call volume permits. Other reasonably related duties as assigned by supervisor or manager.
Qualifications Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Ability to handle a "call center" environment: work quickly and multi-task.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email md.247clinic@gmail.com
Call Center Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
.png)
.png)
