Customer Service Representative/Fresh Graduate Jobs In Egypt And Career In Al Safy Group Vacancies In Cairo 2015
Employer Al Safy Group
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 4/30/2015
Languages English, Very Good
Country Egypt
City Cairo
Job Category Sales
Job Type Full Time
Job Level Junior
Description — Confer with customers in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. — Check to ensure that appropriate changes were made to resolve customers problems. — Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. — Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. — Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. — Refer unresolved customer grievances to designated departments for further investigation. — Determine charges for services requested, collect deposits or payments, or arrange for billing. — Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. — Solicit sales of new or additional services or products. — Order tests that could determine the causes of product malfunctions
Qualifications Active Listening Speaking Service Orientation Reading Comprehension Critical Thinking Persuasion
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) Less Than 2000
Job Contact Email HR@alsafy.net
Customer Service Representative/Fresh Graduate Jobs In Egypt And Career In Al Safy Group Vacancies In Cairo 2015
Employer Al Safy Group
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 4/30/2015
Languages English, Very Good
Country Egypt
City Cairo
Job Category Sales
Job Type Full Time
Job Level Junior
Description — Confer with customers in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. — Check to ensure that appropriate changes were made to resolve customers problems. — Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. — Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. — Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. — Refer unresolved customer grievances to designated departments for further investigation. — Determine charges for services requested, collect deposits or payments, or arrange for billing. — Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. — Solicit sales of new or additional services or products. — Order tests that could determine the causes of product malfunctions
Qualifications Active Listening Speaking Service Orientation Reading Comprehension Critical Thinking Persuasion
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) Less Than 2000
Job Contact Email HR@alsafy.net
Customer Service Representative/Fresh Graduate Jobs In Egypt And Career In Al Safy Group Vacancies In Cairo 2015
