Customer Service and Technical Support Agent Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Customer Service and Technical Support Agent
Vacancy Deadline(mm/dd/yy) 11/25/2015
Languages English, Very Good
Arabic, Excellent
Country Egypt
City Cairo
Job Category Call Center, Customer Service
Job Type Full Time
Job Level Any
Serves customers by providing product and service information; resolving product and tech problems. • Resolve customer complaints via phone, email, and social media. • Attracts potential customers by answering product and service questions • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Prepares product or service reports by collecting and analyzing customer information. • Close out or open call records. • Handle changes in policies or renewals. • Handling the technical problem related to ADSL
Qualifications BA. in any Field. CCNA or Technical background is a must. Max 4 years experience Max age 29 Years old.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Retention Skills, Follow up Skills, Technical skills
Salary (L.E.) Negotiable
Comments Please send your updated CV and write "Customer service & Technical" Support in the subject, any email without the mentioned job will be discarded.
Job Contact Email HR@noor.net
Customer Service and Technical Support Agent Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Customer Service and Technical Support Agent
Vacancy Deadline(mm/dd/yy) 11/25/2015
Languages English, Very Good
Arabic, Excellent
Country Egypt
City Cairo
Job Category Call Center, Customer Service
Job Type Full Time
Job Level Any
Serves customers by providing product and service information; resolving product and tech problems. • Resolve customer complaints via phone, email, and social media. • Attracts potential customers by answering product and service questions • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Prepares product or service reports by collecting and analyzing customer information. • Close out or open call records. • Handle changes in policies or renewals. • Handling the technical problem related to ADSL
Qualifications BA. in any Field. CCNA or Technical background is a must. Max 4 years experience Max age 29 Years old.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Retention Skills, Follow up Skills, Technical skills
Salary (L.E.) Negotiable
Comments Please send your updated CV and write "Customer service & Technical" Support in the subject, any email without the mentioned job will be discarded.
Job Contact Email HR@noor.net
Customer Service and Technical Support Agent Jobs In Egypt And Career In Vacancies In Cairo 2015
