Job Title Call Center Agent
Vacancy Deadline(mm/dd/yy) 11/3/2017
Languages Very good English language
Languages English, Good
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Junior
Description - Providing individualized customer service of high-standard professional level.
- Building the interest of customers in the products and services offered by the organization.
- Updating the existing database with any modifications or changes and the present status of the customers or prospective customers.
- Assisting customers of communication based organization with service queries and problems.
- Handling customers directly either electronically, or by telephone and responding to customer inquiries and questions promptly.
- Providing feedback regularly on the effectiveness and soundness of policies and procedures of the customer service department.
- Facilitating the collected competitive information to monitor business opportunities and trends.
- Determining problems or issues in queries or complaints handling nature and proposing solutions for Enhancements.
- Display time flexibility towards shifts as per work floor environment.
Qualifications Bachelors degree in any discipline. 1-2 years experience in Call Center or Customer Service fields. Good English language. Excellent communication skills. Patience, enthusiasm and client oriented.
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 - 4000 EGP
Job Contact Email apply@berlitzegypt.com
