Employer International Company for Engineering and Consult - HSE Contractors
Job Title Call Center Executive
Vacancy Deadline(mm/dd/yy) 12/25/2017
Languages English is a MUST
Languages English, Excellent
Country USA
Job Category Call Center
Job Type Full Time
Job Level Senior
Description - Act as a front-line interface with the clients of HSE worldwide.
- Role involves calling existing/new clients to offer them a wide range of HSE plans and services.
- The main purpose is to facilitate and provide a HSE clients experience standard.
- Ensures service delivered to our customers meets contractual Key Performance Indicator (KPIs) obligations of our clients through the management of operational activity of the team.
- Research required information using available resources
- Manage and resolve HSE clients complaints
- Provide clients with HSE services information
- Enter new clients information into system
- Update existing clients information
- Process orders, bids and forms
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
Qualifications Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email julie@hsecontractors.com
.png)
