Job Title Customer Service Executive
Vacancy Deadline(mm/dd/yy) 1/31/2018
Languages English : Excellent
Languages English, Excellent
Country Egypt
City 10th of Ramadan City
Job Category Administration
Job Type Full Time
Job Level Junior
Description - Receive the Customer order and putting them on the system.
- Face and dealing with problems related and dealing with the planning, production and W. house departments and following up the production.
- Follow up the product storage stock and communicating with sales team to solve stock problems to keep storage percentage within limits.
- Follow up with the client after shipping in anticipation for any complaint.
- Follow up the products shipping to the customer on time and with the full quantity.
- Receive customers complaints and registering them on system and following them with the respective parties to their end.
- Put on record the required samples from customers or sales man to the samples department and following until delivered to the customer.
- Follow Up about customers Otif report on daily basis and analyzing the problems causing the delivery delay to customers.
- Follow with sales personnel to avoid mistakes.
- Follow the MasterCard orders until theyre registered on system
- Follow the order in different departments (design- samples - clich�s - forms) to ensure the approval of the delivery date.
Qualifications - Any Bachelors degree
Gender Any
Car owner Any
Education major Business Administration
Experience 1 - 2 Years.
Other Skills - Attentiveness - Knowledge of the Product - Positive Language - Time Management Skills - Persuasion Skills - Patience
Compensations Monthly Incentive Transportation Meal
Salary (L.E.) Negotiable
Job Contact Email julia.mikhael@cepack.com.eg
