Job Title Logistics & Customer Service Specialist
Vacancy Deadline(mm/dd/yy) 3/20/2019
Languages English, Excellent
Country Egypt
City Monufia
Job Category Shipping, Logistics, Customer Service
Job Type Full Time
Job Level Junior
Description - Receive the customers inquiries from the sales team or the customer directly.
- Prepare the loading plan according to the customer delivery plan and the companys tracks availability .
- Issue and revise the invoices then send them to the finance department for review to be sent it to the customer.
- Receive the customers complaints and discuss them with the customers complaints committee to take the proper corrective action.
- Analyze the customers consumption and help forecasting the new quantities.
- Follow up the collection to ensure that the customer is paying according to the payment terms.
- Review the shipping firm invoice with the loading plan to determine the shipping cost per product and per customer.
- Responsible for handling the customer complains file
Qualifications - B.sc of Commerce - From 3 : 5years of experience in Domestic field - Excellent command in English
Gender Any
Car owner Any
Experience 3 - 5 Years.
Other Skills Leadership - Communication - Customer oriented
Compensations Very attractive Package "Social insurance - Medical Insurance - Life Insurance - Transportation - Meals - Mobile allowance”.
Salary (L.E.) Negotiable
Comments Kindly send your CV with a recent photo and write (Logistics & Customer Service Specialist (Domestic)) in the subject line.
Job Contact Email hr@sphinxglass.com
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