Operations Information System Executive For Emaar Misr

Emaar Misr is hiring for a position " Operations Information System Executive". Job scope: Collecting reports from quality assurance, CRM, and call Center to create KPI's and modules for operation on call center team. -Main responsibilities:- 1- Collecting reports from different sources and formulate an overview and details insight about the status of the call center. 2- Deciding corrective actions needed to enhance performance. 3- Share a frequent dashboard with team members for aligning them with their performance results. -Job Requirements:- 1- Total years of experience 4 years. 2- Two years of experience in business analysis within the call center. 3- Preferable Real Estate background. 4- Advanced use of Excel. 5- High level of communication skills. Interested candidates send their CVs on careersmisr@emaar.com and mention in the mail subject "Operations Information System Executive"